Custom Fiberglass Planter with Metal Privacy Screen Trellis - Any Size or Color Possible

Shipping from United States

Processing time

2-4 weeks

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Privacy Policy for TCDPlanters

Thank you for visiting TCDPlanters! Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you purchase from our Etsy shop, contact us, or use our services.

1. Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us). This includes:

- Your name
- Email address
- Shipping address
- Payment information (we only receive transaction details, not full payment information)
- Details of the product(s) you ordered

You may also choose to provide additional personal information if you contact us directly. Additionally, large planters and other items need to be shipped on a pallet via LTL. In which case, your phone number is requested to provide to the freight company, in order to schedule a delivery.

2. Why We Collect Your Information

We rely on certain legal bases to collect, use, and share your information, including:

- To fulfill your order, provide customer support, or settle disputes
- To comply with legal obligations, such as retaining information for tax purposes
- To improve our products and services
- To communicate with you regarding your order or inquiries

3. Information Sharing and Disclosure

We only share your personal information for limited reasons and in limited circumstances, such as:

- Etsy: We share information as necessary to provide our services and comply with Etsy's policies.
- Service Providers: We engage trusted third parties (e.g., shipping carriers) to perform functions necessary to deliver your order.
- Legal Compliance: We may collect, use, retain, and share your information if required by law, such as to respond to legal processes or government requests.

4. Data Retention

We retain your personal information only as long as necessary to fulfill your order, comply with legal and tax obligations, and resolve disputes. Typically, we keep records for 7 years as required by tax law.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

- Access: You can request a copy of the personal data we have about you.
- Correction: You can ask us to correct or update inaccurate information.
- Deletion: You may request that we delete your personal data, except when we must retain it for legal reasons.

To exercise these rights, contact us through Etsy's messaging system.

6. Security

We take reasonable measures to protect your personal information; however, no method of transmission over the internet is 100% secure. We rely on Etsy's secure platform for payment processing and order management.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here, and the effective date will be updated accordingly.

Questions?

If you have any questions about this Privacy Policy, please contact us via Etsy's messaging system.

Thank you for supporting our small business!

TCDPlanters
Tikal Composite Designs